Лого сайту
Телефон0 800 339 285
How to return a tool for warranty service?
01.Prepare the tool

Prepare the defective tool, warranty card, and pack it in its original packaging.

02.Sending to service

Send the packaged tool by mail after discussing it with the manager, or bring it to our store in person.

03.Get a receipt

Obtain and retain the repair receipt until your next visit. Once you have been notified that the repair is complete, present the receipt at the store.

Where can I return the instrument?
Question and answer
What are the store's opening hours? FAQ

You can place an order 24/7 in the Molotok online store. However, if you want to consult a manager or visit our physical store, you can always do so according to our schedule:

  • Mon-Sat - 8:00 a.m. to 7:00 p.m.
  • Sun - 9:00 a.m. to 6:00 p.m.
What are the payment options? FAQ

The following payment options are available to you:

  • online payment by card on the website;
  • cash on delivery;
  • payment to a current account;
  • Payment in installments from Monobank.

Yes, now it is even more advantageous to purchase the necessary tools—simply arrange an interest-free installment plan with 2 to 4 payments. Just select the “arrange installment plan” option on the payment page.
If you have any questions, please call:

+38(063)1438888

How can you be sure that the tool is not counterfeit? FAQ

When purchasing tools from the Molotok online store, you can be confident that you are purchasing an original product, as we are official distributors of the brands featured in our product range.

What is the deadline for replacing the product? FAQ

You can exchange/return the product within 60 days if it shows no signs of use and all receipts and packaging elements are preserved. It is important to us that the tool is truly useful to you and helps you solve problems, rather than causing trouble. Therefore, even after purchase, if you encounter problems or need advice on how to use it, you can always contact our managers.

+38(063)1438888

Where and how can I send the tool for repair under warranty? FAQ

You can send it to us at 4 Rivnenska Street, Lutsk, so we can repair it at our service center, or contact your nearest brand service center. If you don't know how to find it, please contact our managers for advice by phone:

+38(063)1438888

How to choose the right tool? FAQ

If you have any doubts about purchasing a particular tool, please contact our managers for advice. They will determine what tasks you need to accomplish and select a tool that will handle them, while also offering a good combination of price and quality.

+38(063)1438888

Facebook
Instagram
LinkedIn
TikTok
Viber icon
Telegram icon
Whatsapp icon
Youtube icon
Кошик0
Немає товарів.
Повернутись до покупок