Offer agreement

This Agreement is an official and public offer by the Seller to enter into a contract for the sale of the Goods presented on the website https://site.ua/. This Agreement is public, i.e. in accordance with Article 633 of the Civil Code of Ukraine, its terms are the same for all buyers regardless of their status (individual, legal entity, individual entrepreneur) without giving preference to one buyer over another. By entering into this Agreement, the Buyer fully accepts the terms and conditions and the procedure for placing an order, paying for the goods, delivering the goods, returning the goods, liability for a bad faith order and all other terms of the Agreement. The Agreement shall be deemed concluded from the moment the Buyer clicks the “Confirm Order” button on the checkout page in the “Cart” section and receives an order confirmation from the Seller in electronic form.

1. Definition of terms

1.1. Public Offer (hereinafter referred to as the “Offer”) is a public offer of the Seller addressed to an indefinite number of persons to conclude a contract for the sale of goods with the Seller by remote means (hereinafter referred to as the “Agreement”) on the terms and conditions contained in this Offer.

1.2. Goods or Services – the object of the parties’ agreement, which was selected by the Buyer on the website of the Online Store and placed in the basket, or already purchased by the Buyer from the Seller remotely.

1.2. Online store – the Seller’s website at https://site.ua/ is created for the conclusion of retail sales contracts on the basis of the Buyer’s familiarization with the description of the Goods offered by the Seller via the Internet.

1.3. The Buyer is a legally capable individual who has reached the age of 18, receives information from the Seller, places an order for the purchase of goods presented on the website of the online store for purposes not related to the conduct of business, or a legal entity or individual entrepreneur.

2. Subject of the Agreement

2.1. The Seller shall transfer the Goods to the Buyer, and the Buyer shall pay for and accept the Goods on the terms of this Agreement.

2.2. The date of conclusion of the Offer Agreement (acceptance of the offer) and the moment of full and unconditional acceptance by the Buyer of the terms of the Agreement shall be the date of filling out the order form by the Buyer located on the website of the online store, provided that the Buyer receives an order confirmation from the Seller in electronic form.

3. Placement of the Order

3.1. The buyer independently places an order in the online store through the “Shopping Cart” form, or by placing an order on Instagram or by calling the phone number indicated in the contact section of the online store.

3.2. The Seller shall have the right to refuse to transfer the order to the Buyer if the information provided by the Buyer when placing the order is incomplete, false or raises suspicion as to its validity.

3.3. When placing an order on the website of the online store, the Buyer undertakes to provide the following mandatory information required by the Seller to fulfill the order:

3.3.1. surname, name of the Buyer;

3.3.2. the address to which the Goods should be delivered (if delivered to the Buyer’s address);

3.3.3. contact phone number.

3.3.4. email address.

3.4. The name, quantity, article, price of the Goods selected by the Buyer are indicated in the Buyer’s basket on the website of the Online Store.

3.5. If either Party to the Agreement requires additional information, it has the right to request it from the other Party. In case of failure to provide the necessary information by the Buyer, the Seller shall not be responsible for providing quality services to the Buyer when purchasing goods in the online store.

3.6. When placing an order through the Seller’s operator (clause 3.1. of this Offer), the Buyer undertakes to provide the information specified in clauses 3.3 – 3.4. of this Offer.

3.7. The Buyer’s acceptance of the terms of this Offer is carried out by the Buyer entering the relevant data in the registration form on the website of the online store or when placing an Order through the operator. After placing an Order through the Operator, the Buyer’s data is entered into the Seller’s database.

3.8. The Buyer is responsible for the accuracy of the information provided when placing the Order.

3.9. By entering into the Agreement, i.e. accepting the terms of this offer (the proposed terms of purchase of the Goods), by placing an Order, the Buyer confirms the following:

а) The Buyer is fully and completely familiarized with and agrees to the terms of this offer;

b) he/she authorizes the collection, processing and transfer of personal data, the permission to process personal data is valid for the entire term of the Agreement, as well as for an unlimited period after its expiration.

In addition, by entering into the Agreement, the Buyer confirms that he/she has been notified (without additional notice) of the rights established by the Law of Ukraine “On Personal Data Protection”, of the purposes of data collection, and that his/her personal data is transferred to the Seller in order to fulfill the terms of this Agreement, to make mutual settlements, and to receive invoices, acts and other documents. The Buyer also agrees that the Seller has the right to provide access to and transfer his personal data to third parties without any additional notifications to the Buyer in order to fulfill the Buyer’s order. The scope of the Buyer’s rights as a subject of personal data in accordance with the Law of Ukraine “On Personal Data Protection” is known and understood by him.

4. Price and Delivery of the Goods

4.1 The prices for the Goods and Services are determined by the Seller independently and are indicated on the website of the Online Store. All prices for the Goods and Services are indicated on the website in UAH including VAT.

4.2 Prices for Goods and services may be changed by the Seller unilaterally depending on market conditions. At the same time, the price of a separate unit of the Goods, the cost of which has been paid by the Buyer in full, cannot be changed by the Seller unilaterally.

4.3. The cost of the Goods indicated on the website of the Online Store does not include the cost of delivery of the Goods to the Buyer. The Buyer pays the cost of delivery of the Goods in accordance with the current tariffs of delivery services (carriers) directly to the delivery service (carrier) chosen by him.

4.4. The cost of the Goods indicated on the website of the online store does not include the cost of delivery of the Goods to the Buyer’s address.

4.5. The Seller may indicate the approximate cost of delivery of the Goods to the Buyer’s address when the Buyer addresses the Seller with a request by sending an e-mail or when placing an order through the online store operator.

4.6. The Buyer’s obligations to pay for the Goods shall be deemed fulfilled from the moment the Seller receives funds to its account.

4.7. Settlements between the Seller and the Buyer for the Goods shall be made in the manner specified on the website of the Online Store in the section “Payment and Delivery”.

4.8. Upon receipt of the goods, the Buyer shall, in the presence of a representative of the delivery service (carrier), check the compliance of the Goods with the qualitative and quantitative characteristics (name of the goods, quantity, completeness).

4.9. Upon acceptance of the Goods, the Buyer or his/her representative shall confirm with his/her signature in the sales receipt/ or in the order/ or in the consignment note for the delivery of goods that he/she has no claims to the quantity of goods, appearance and completeness of the goods.

4.10. The ownership and risk of accidental loss or damage to the Goods shall be transferred to the Buyer or his Representative from the moment the Buyer receives the Goods in the place of delivery of the Goods upon self-delivery of the Goods from the Seller, or upon transfer of the Goods by the Seller to the delivery service (carrier) chosen by the Buyer.

5. Rights and obligations of the Parties

5.1. The seller is obliged to:

5.1.1. Transfer the goods to the Buyer in accordance with the terms of this Agreement and the Buyer’s order.

5.1.2. Not to disclose any private information about the Buyer and not to provide access to this information to third parties, except as provided by law and in the course of fulfillment of the Buyer’s Order.

5.2. The seller has the right to:

5.2.1 To change the terms of this Agreement, as well as the prices for the Goods and services, unilaterally by posting them on the website of the Online Store. All changes shall take effect from the moment of their publication.

5.3. The Buyer undertakes:

5.3.1. Prior to concluding the Agreement, familiarize yourself with the content of the Agreement, the terms of the Agreement and the prices offered by the Seller on the website of the online store.

5.3.2. In order to fulfill the Seller’s obligations to the Buyer, the latter shall provide all the necessary data that uniquely identify him as the Buyer and are sufficient to deliver the ordered Goods to the Buyer.

6. Return of the Goods

6.1. After purchasing a product on the website https://site.ua/, you can return it within 60 days if it does not suit you for any reason. Returns are made in accordance with the Law of Ukraine “On Consumer Protection”.

1. Less than 60 days have passed from the date of purchase to the return of the goods.
2. There are no signs of use on the product.
3. The product has retained its original appearance.
4. You have kept the packaging and order slip.
5. The product is in working condition: it turns on, absolutely all functions work.

6.3. Returns of goods with a defect or manufacturing defect are made as a result of a service center report. Returns are possible only if the service center determines that the goods are defective:

• It has a defect that arose through the fault of the manufacturer.
• It is returned during the warranty period.

6.4. The buyer may receive a refusal from the service center to provide warranty service if:

1. The product has mechanical or other damage that has occurred as a result of the negligence of the buyer or third parties.
2. The buyer used the goods incorrectly.
3. The buyer has made unauthorized disclosure of the goods, attempted to repair or correct them on their own, and changed internal communications, components, or circuits.
4. The buyer violated the safety and damaged the warranty seals.
5. The serial number or MAC address stored in the product’s memory has been altered, erased, or damaged and cannot be set.
6. Damage has been detected that has occurred as a result of foreign objects, substances, liquids, insects getting inside the product, or the product has been exposed to extreme temperatures, which has led to a violation.

6.5. Return/exchange of goods is carried out by the Nova Poshta delivery service.

6.6. The buyer shall bear all costs associated with the return/exchange of goods of good quality.

6.7. If within 14 (fourteen) calendar days from the date of receipt of the goods a significant defect (latent defect) is discovered, the seller accepts the goods for repair or exchange, and if this is not possible, for a refund.

In this case, the goods are returned by the Nova Poshta delivery service, and all costs associated with the delivery of goods of inadequate quality are borne by the seller.

6.8. Returns and exchanges are carried out throughout Ukraine, where it is currently possible. In order to formalize a return, please call our hotline.

6.9. Refunds:

6.9.1 Upon receipt of the goods and confirmation that the requirements for the returned goods have been met, we will issue a refund.

6.9.2 Refunds shall be made by transfer to the buyer’s card account no later than 7 (seven) business days from the date of receipt by the seller of the returned goods and confirmation of compliance with the terms of the return of the goods by the buyer.

6.9.3 When refunding funds to the buyer’s bank card, the time of receipt of funds to the buyer’s account may depend on the policy of the bank institution that issued the card.

7. Responsibility

7.1. The Seller shall not be liable for damage caused to the Buyer or third parties as a result of improper delivery, storage of the Goods purchased from the Seller.

7.2. The Seller shall not be liable for improper, untimely fulfillment of the Orders and its obligations in case the Buyer provides false or misleading information.

7.3. The Seller and the Buyer shall be responsible for fulfilling their obligations in accordance with the current legislation of Ukraine and the provisions of this Agreement.

7.4. The Seller or the Buyer shall be released from liability for full or partial failure to fulfill their obligations if the failure is the result of force majeure such as war or hostilities, earthquake, flood, fire and other natural disasters that occurred independently of the will of the Seller and/or the Buyer after the conclusion of this agreement. The Party that is unable to fulfill its obligations shall immediately notify the other Party thereof.

8. Confidentiality and protection of personal data.

8.1. By providing his personal data on the website of the online store when registering or placing an Order, the Buyer gives the Seller his voluntary consent to the processing, use (including transfer) of his personal data, as well as to perform other actions provided for by the Law of Ukraine “On Personal Data Protection”, without limiting the validity of such consent.

8.2. The Seller undertakes not to disclose the information received from the Buyer. It shall not be considered a violation if the Seller provides information to counterparties and third parties acting on the basis of an agreement with the Seller, including for the fulfillment of obligations to the Buyer, as well as in cases where the disclosure of such information is required by the requirements of the current legislation of Ukraine.

8.3. The Buyer is responsible for keeping his personal data up to date. The Seller shall not be liable for poor performance or non-performance of its obligations due to the irrelevance of information about the Buyer or its inconsistency with reality.

9. 9. Other conditions

9.1. This agreement is concluded in Ukraine and is valid in accordance with the current legislation of Ukraine.

9.2. All disputes arising between the Buyer and the Seller shall be resolved through negotiations. In case of failure to resolve the dispute through negotiations, the Buyer and/or the Seller shall have the right to apply to the judicial authorities in accordance with the current legislation of Ukraine.

9.3. The Seller shall have the right to amend this Agreement unilaterally in accordance with clause 2. 5.2.1. Agreement. In addition, the Agreement may also be amended by mutual agreement of the Parties in accordance with the procedure provided for by the current legislation of Ukraine.